We are happy only if you are happy with your jewelry :) If you have any problem please let us know and we will do all we can to fix it, including allowing you to return your item for a full refund.
Uforia offers you a 30-day return policy (from the day you receive your item), there are no exceptions or fine print. We simply request that you send your item back to us in the original packaging, and make sure the jewelry is in the same new condition you received it in.
Once your return is received and checked by our fulfillment department (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
How to Make a Return:
It’s easy! First, please make sure you’ve read our Return Policy above, and then follow these steps:
1. Let us know you would like to make a return by clicking the "Contact Us Here" button at the bottom of this website and sending us a message with the email address you placed your order with.
2. We will respond shortly by email (please check your inbox) with shipping instructions.
3. Please carefully pack your items in unworn condition in the original packaging, and ship to the address we will provide you by email. As a soon as we recieve your item we will let you know. That's it :)